Privacidad

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Privacidad

Privacy and data use

We collect and use only the information that is necessary to arrange and support your stay with us. This typically includes your name, contact details, booking preferences, and any information you choose to share during communication. We use this data to confirm your reservation, provide relevant updates, and ensure that your experience runs smoothly from arrival to departure. We do not use your information for unrelated marketing or unnecessary communication. Our approach is simple: we handle your data with the same care and respect as we would expect ourselves. Any information you share helps us create a more personal, well-prepared stay, without overstepping your privacy. You remain in control of your data, and we aim to keep things transparent, minimal, and focused on what truly matters for your experience.

Sharing with third parties

We do not sell, rent, or trade your personal information to third parties. In some cases, we may need to share limited data with trusted partners who help us facilitate your stay. This could include payment providers, local property management, or legal requirements such as guest registration where applicable. In these situations, we only share what is strictly necessary and ensure that these partners handle your information responsibly and in line with privacy standards. We choose to work with parties that value discretion and data protection as much as we do. Outside of these essential collaborations, your information remains private. We believe that trust is a key part of hospitality, and that extends beyond your physical stay to how your personal information is treated behind the scenes.

Sharing with third parties

We store your personal data only for as long as it is necessary to fulfill the purpose it was collected for, including legal or administrative obligations. Once this period has passed, your information is either securely deleted or anonymized. We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system can be guaranteed to be completely secure, we continuously aim to apply sensible and up-to-date safeguards. If you would like to access, update, or request deletion of your data, you can contact us at any time and we will respond with care and clarity. Our goal is not just compliance, but to create a sense of ease, knowing your information is handled thoughtfully and respectfully.

Questions about your data?

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If anything feels unclear or you’d like more detail, you can reach out and we’ll respond with care and clarity