Deposit & Damage Policy

Simple and transparent guidelines to ensure a smooth and respectful stay for everyone
Privacy

Security deposit

A refundable security deposit may be required before arrival. This helps ensure that the apartment and its contents are treated with care during your stay. The exact amount and payment details will be shared with you ahead of time.

Refund process

After your departure, the apartment will be checked to ensure everything is in good condition. If no damage or excessive cleaning is required, the deposit will be fully refunded within a few days. We aim to keep this process smooth and transparent.

Damage & responsibility

We understand that small accidents can happen. If anything is damaged during your stay, we kindly ask you to inform us as soon as possible. This allows us to resolve things quickly and fairly. Costs may be deducted from the deposit where necessary.

Respecting the space

The apartment is prepared with care for each guest. We ask that it is used respectfully, both indoors and outdoors. This includes furniture, appliances and shared areas within the resort. A mindful approach helps preserve the quality of the experience for everyone.

Extra cleaning

Standard cleaning is included, but in cases where the apartment is left in an unusually heavy or untidy condition, additional cleaning costs may apply. We simply ask that the space is left in a reasonable and respectful state.

Questions about your data?

If you want clarity, we’re here
If anything feels unclear or you’d like more detail, you can reach out and we’ll respond with care and clarity