Veiligheidsinformatie

Clear guidance to help you feel safe, prepared and at ease throughout your stay

Around water

Water is a central part of the resort experience, from the lagoon to private and shared pools. Please be mindful when moving around wet surfaces, as they can be slippery. Children should always be supervised near water. Swimming is at your own risk, and we recommend staying aware of your surroundings at all times.

Sun & Heat

The region enjoys many hours of sunshine, especially during the warmer months. We recommend using sunscreen, wearing protective clothing and staying hydrated throughout the day. During peak hours, seeking shade helps avoid overexposure and keeps your stay comfortable.

Access & Security

The resort is a gated community designed to provide a safe and private environment. Please ensure gates and access points are properly closed after use, and keep your access cards secure. Do not allow unknown visitors to enter the premises, so the safety of all guests is maintained.

In Case of Emergency

In case of an emergency, please contact local emergency services immediately by calling 112. It is helpful to know your exact location within the resort. For non-urgent assistance, you can reach out to local services or your host for guidance.

General Awareness

A safe environment starts with awareness. Please take care of your personal belongings and avoid leaving valuables unattended. Lock doors and windows when leaving the appartment. By staying attentive in small ways, you help create a relaxed and secure atmosphere for yourself and others.

What number should I call in an emergency?

In Spain, the general emergency number is 112.

Is the resort safe for children?

Yes, the resort is designed to be safe and family-friendly, though supervision is always required, especially near water.

Are there lifeguards at the lagoon or pools?

Lifeguards are usually present during the main season. Their availability may vary depending on the season and operating hours. Please always follow the on-site safety instructions.. Always follow on-site signage and guidelines.

Do I need to lock the appartment?

Yes, we recommend locking doors and windows whenever you leave the property.

Who can I contact for help during my stay?

For urgent situations, call 112. For general questions, your host is available to assist you.